Customer Relationship Manager (CRM)
Establishing healthy customer relationships is essential for business success.
In construction, customers come in all shapes and sizes; owners, developers, investors, end-users, and contractors. And when clients establish good rapport and mutual understanding with their customers, both are outfitted to achieve their respective goals. With so much emphasis placed on relationships, it’s no surprise companies are investing valuable resources into Customer Relationship Management (CRM) solutions.
In the Customer Relationship Management category of Office Tools, Blue Collar Labs explores the technology products that are helping construction companies manage interactions with current and potential customers.